People need to rent a vehicle for a variety of reasons: to drive around while on vacation, for business, or as a temporary replacement to their own vehicle. There are so many companies out there that offer a wide variety of automobiles of all models and makes that it can be difficult to find the … Read more
The best place to start in the relocation process is obtaining a free consultation from a relocation specialist. A relocation specialist is able to provide comprehensive advice concerning a long distance move. Many relocation consultants are even able to work in conjunction with real estate professionals to help a person find a house in the … Read more
in the old movie Miracle on 34th StreetMacy’s Santa sends customers to Gimbels’ rival store for products Macy’s doesn’t have. After an outcry from management, it then turns out that customers really appreciate this service and are becoming more loyal to Macy’s than ever before. Today’s retailers have forgotten this lesson. Everyone is looking to … Read more
People who don’t often rent cars from rental car companies don’t always realize how their driving record will affect their ability to rent a car, or if it matters at all. When renting a car, it’s a good idea to check with the car rental company to inquire about any specific disclosures or rules they … Read more
Imagine a romantic relationship without communication! How does one accomplish this feat? Impossible, you say? Relationships of all kinds require effective communication on multiple levels. This generalization extends to business relationships between sellers and customers. A large Florida sewage and waste company recently completed the acquisition of a smaller regional company here in South Carolina, … Read more
Well, I’ve been to a great deal of travel in my life, and I might have mentioned more hotel rooms than 95% of the population. In fact, I’ve been to cities over 99% of the population and been banned from more car rental agencies I care to remember. Why are you asking? Because at my … Read more
There has always been an unwritten code of socially acceptable rules and norms throughout the history of human civilization. There are some things you do and others you don’t; Some appropriate and some not appropriate. But these unwritten laws don’t just apply to hospitality or fine dining. It is completely valid in the world of … Read more
“Hey, Joe, your service stinks. Get this kid a chocolate milkshake.” Those are the words I heard as a kid on my first trip to an ice cream parlor near where my grandmother lived. Back then, there were no special people or computer programs needed to determine whether or not a business provided excellent customer … Read more
If you’re looking to expand your sales into new markets, there’s one big question you need to ask: Do I build a direct sales presence or use a distributor? Each method has its own advantages and disadvantages, but we will build a strong case for using one method over the other in almost every case. … Read more
Are you ready to learn how to keep every guest happy? It starts with making sure that your managers are thoroughly trained in every position within your restaurant. They need to know all the functions, so they can intervene if someone gets sick, or if sales are higher than expected. The manager needs to be … Read more